Privacy Policy
Last updated: June 2026
Roya International Real Estate ("Roya", "we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website roya-iq.com.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and WhatsApp number when you submit inquiry forms or contact us.
- Property Preferences: Your search criteria, saved properties, and viewing requests.
- Technical Data: IP address, browser type, device information, operating system, and browsing patterns through cookies and analytics tools.
- Communication Data: Records of correspondence and inquiries you send to us.
2. How We Use Your Information
We use collected information to:
- Respond to your property inquiries and provide real estate services
- Send relevant property listings that match your preferences
- Improve our website functionality and user experience
- Communicate important service updates and market insights
- Comply with legal obligations and protect our legitimate business interests
- Analyze website traffic and usage patterns to improve our services
3. Information Sharing
We do not sell your personal information. We may share your data with:
- Property Developers: When you express interest in a specific project or development
- Service Providers: Third-party services that help us operate our website (hosting, analytics)
- Legal Requirements: When required by law, regulation, or legal process
- Roya International Group: Our UK parent company for business operations
4. Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
- Preference Cookies: Remember your language and display preferences
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Lead inquiry data is typically retained for up to 24 months.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise any of these rights, contact us at [email protected].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices:
- Email: [email protected]
- Phone: +964 750 669 4000
- Address: Italian Village, Erbil, Kurdistan Region, Iraq
- UK Office: Roya International LTD, United Kingdom